Pre-Orders FAQ

Current shipping estimate for Holiday Presales: End of October

What does it mean if I order a Pre-Order Item? 

If an item is a pre-order item it will be indicated by "PRE-ORDER" in the product title or in the description.  When you order a pre-order item you are securing that item and it will ship to you when it arrives in our shop.  

I've already placed an order but I want to purchase more, do I have to pay for shipping again

We hate when we place an order and then find more we want to add and have to pay double the shipping!  As long as your order has not been fulfilled yet, please go ahead and place that new order and then e-mail us or chat us and let us know to combine your orders.  We will then ship all your orders together and be sure you are only charged for one shipped order!

Can I combine presale items with ready-to-ship items?

You can, but please note that your order will ship once all items are in stock.  If you want your ready-to-ship items sooner, please place a separate order of your ready-to-ship items and a separate order for just your presale items.  

When will I recieve my pre-order product?

Pre-order arrival dates are different for various collections and items so please refer to the item description or contact us for a more specific estimate on when your item will be shipped.  We respond quickly via the chat function on our website or e-mail at cheers@kedziefest.com

How long do pre-order items taken to arrive?

Each pre-order item is different.  Some items will only take a week to come in while others will take a month+.  We love offering pre-orders because we know you want to shop early and not worry about the good stuff selling out.  The instant we see an amazing product line from our vendors, we share it.  It also gives us a good idea of how much product to order.  We deal with so many different vendors so we are at the mercy of them and their supply chain.  

What is the return policy?

Seasonal items are final sale.