Kedziefest Quality Promise
Quality is the heart of who we are, which is why all our party goods are backed by our Kedziefest promise! If the products you selected didn't work out, you can return your items for a full refund within 30 days of original purchase date.
Please read the guidelines below carefully and e-mail firstname.lastname@example.org to initiate your return.
- All returns should be received within 30 days of the original purchase date
- All returns should be in their original packaging (we sadly cannot accept returns on opened items or items that have been damaged after opening)
- You are responsible for shipping and handling fees associated with the return. You can choose to mail the return back yourself or we can provide you with a return shipping label (price of shipping label will be deducted from your return).
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.